How to use the database: 1. Type your question or keyword into the Search Box and click Search. 2. Click the Article Title to access the information.
3. If there are multiple articles or the search is too broad, use the filters above to narrow the search.
4. Feedback on articles is welcomed and can be given by clicking either Yes or No at the end of the article. Please provide detailed comments when selecting No.
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Welcome to the Raven Knowledge Base! Our goal is to empower you, our customer, by providing the tools necessary to resolve issues. The database is a searchable library containing information relating to our products and services. New articles are added frequently and are updated as needed.
If your Cruizer (II) screen is blank on power up, but the lights flash on top, a Silent Install may help revive the unit. The Silent Install process also works for blue screen and miniZ.exe related issues.